Your drastically different delivery automation system

The program reduces delivery time

VЁSLA

We used to tell our clients the approximate delivery time. Now thanks to the transparency of every stage we know the exact delivery time. We can now work with several chefs and couriers at the same time and decrease the order fultilment time. We made an objective for 2023: - Self-delivery - 15 mins - Delivery - 30 mins Yesterday we reached our goal: the average self-delivery time was decreased to 15 minutes and the average delivery time was 29 minutes. We had never before had such numbers.

App rating increased

Сушиsell

After we transferred to Goulash.tech the number of users who rated our restaurant weekly multiplied by 2.5 times (from 257 to 692). It was possible because of the window "rate the app" in AppStore. The average rating also increased from 3.3 to 4.7.

We decreased the number of errors when managing orders

Сушиsell

The number or mistakes decreased from 0.23% to 0.02% thanks to the automated processes. The orders from the website are transferred directly to the kitchen without unnecessary human contact. Thankfully the order module is sound and understandable, everything is step-by-step and easy.

60% revenue increase during festivities

Сушиsell

Thanks to the program we set our new record - $57 000 in a single day! In 2022 on the same festivity we earned $38 000. That means that 32% more people chose our delivery system this year. And that's not all. In 2022 on one of the holidays we earned $53 000 whereas in 2023 thanks to Goulash.tech we managed to exceed our expectations and earn $83 000.

We changed our strategy thanks to a more profound analysis

Сушиsell

We finally managed to estimate the exact production prime costs. As a result we reviewed the marketing strategy and decided to change it because we saw a potential to increase our revenue by 8%. Before we had no means to receive such data and didn't even consider such drastic changes.

We simplified the customer journey map and decreased the delivery time

Пицца Сан

Before we used to have a text message confirmation and now the orders are confirmed automatically. We save money on wages, the customers save time and receive their deliveries faster. Moroover we don't need to waste money on text messages.

We cut down the order acception costs and automated the processes

Сытый Король

After we transferred to Goulash.tech we introduced a mobile app, promoted it via our internal marketing and now receive up to 50% of our orders through it

We stopped getting complaints about the food and delivery time

Food Garden

After just 2 months with Goulash.tech we saw a decrease of the number of complaints about deliveries being late and also the quality of our food. In a short span of time we worked through the complaints and increase the service.

Goulash.tech is easy to implement

СушиSell

We changed more than 3 different delivery automations and we can honestly say that the transfer to Goulash.tech was the most comfortable. We expected the process to be long and expensive. Thanks to plenty of documentation we integrated Goulash.tech fast and easily without losing our clients

The revenue and costs have become more projected thanks to a better order distribution in the kitchen

СушиSell

We can now manage the revenue thanks to the program's visual analytics. After one month we realized that hiring our own couriers is more cost-efficient than outsourcing them.